Privacy Policy
Last Updated: July 17, 2026
At AC Maintenance Tabuk, accessible at acmaintenancetabuk.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for AC maintenance, repair, installation, cleaning, or gas filling services in Tabuk, Saudi Arabia.
1. Information We Collect
When you visit our website or reach out to us for service, we may collect:
- Contact Information: Name, phone number, and location/address, when you call us, fill out a contact form, or request a service.
- Service Details: Information about your AC unit or maintenance needs that you share with us to provide an accurate quote or service.
- Automatically Collected Data: Basic technical information such as your browser type, device type, and IP address, collected through standard website analytics when you browse our site.
We do not collect sensitive personal data such as payment card details, national ID numbers, or health information through this website.
2. How We Use Your Information
We use the information you provide to:
- Respond to service inquiries and schedule appointments
- Provide AC maintenance, repair, installation, cleaning, and gas filling services
- Communicate with you about your service request, including confirmations and follow-ups
- Improve our website and customer service
- Comply with applicable laws and regulations in the Kingdom of Saudi Arabia
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only:
- With our technicians and staff to fulfill your service request
- If required by law, regulation, or a valid legal request from Saudi authorities
- With trusted service providers who help us operate our business (e.g., hosting or communication tools), and only to the extent necessary
4. Phone Calls and WhatsApp Communication
If you contact us via phone or WhatsApp, we use the information you share solely to arrange and complete your requested AC service. We do not use this information for unsolicited marketing.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve the browsing experience and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your contact and service information only as long as necessary to provide our services, respond to your inquiries, or comply with legal obligations.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for us to contact you regarding marketing (where applicable)
To exercise these rights, contact us using the details below.
9. Children’s Privacy
Our services are intended for adults seeking AC maintenance and repair services. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Name: AC Maintenance Tabuk
Address: Tabuk, Saudi Arabia
Phone Number: +966 50 283 8498
Website: https://acmaintenancetabuk.com/
Business Hours: Sunday–Friday: 8:00 AM – 8:00 PM